Dynamics 365 Course Curriculum

Microsoft Dynamics 365 training concepts, labs, projects, use-cases, and more have been designed & developed carefully by our CRM & ERP professionals to create a hurdle-free path for your next job. Below listed are the modules that you are going to come across in this Microsoft Dynamics 365 certification training.

Concepts:

  • Fundamentals of Dynamics 365 Marketing
  • Fundamentals of Dynamics 365 Sales
  • Fundamentals of Dynamics 365 Field Service
  • Fundamentals of Dynamics 365 Project Operations
  • Fundamentals of Dynamics 365 Customer Service

Concepts:

  • Case Management
  • Knowledge Management
  • Service Levels
  • Service Scheduling
  • Customer Service
  • Customer Service Workspaces
  • Analytics and Insights

Concepts:

  • Dynamics 365 Finance Fundamentals
  • Configure Financial Management
  • Shared Configuration
  • Account Payables
  • Expense Management
  • Mange Credits & Collections
  • Budget Management
  • Managing Fixed Assets

Concepts:

  • App Development Architecture
  • Different Tools
  • Solution Design
  • AOT Elements
  • Code Development & Testing
  • Frameworks
  • Data Migrations
  • Integration & Reporting
  • Security Measures

Concepts:

  • Field Service Configuration
  • Resource Configuration
  • Bookable Resource Configuration
  • Configure Incidents
  • Inventory & Work Order Management
  • Inventory & Purchasing
  • Field Service Agreements
  • Field Service Mobile
  • Universal Resource Scheduling
  • Advanced Scheduling Options

Concepts:

  • Fundamentals of Dynamics 365 Marketing
  • Fundamentals of Dynamics 365 Sales
  • Fundamentals of Dynamics 365 Field Service
  • Fundamentals of Dynamics 365 Project Operations
  • Fundamentals of Dynamics 365 Customer Service

Concepts:

  • Case Management
  • Knowledge Management
  • Service Levels
  • Service Scheduling
  • Customer Service
  • Customer Service Workspaces
  • Analytics and Insights

Concepts:

  • Dynamics 365 Finance Fundamentals
  • Configure Financial Management
  • Shared Configuration
  • Account Payables
  • Expense Management
  • Mange Credits & Collections
  • Budget Management
  • Managing Fixed Assets

Concepts:

  • App Development Architecture
  • Different Tools
  • Solution Design
  • AOT Elements
  • Code Development & Testing
  • Frameworks
  • Data Migrations
  • Integration & Reporting
  • Security Measures

Concepts:

  • Field Service Configuration
  • Resource Configuration
  • Bookable Resource Configuration
  • Configure Incidents
  • Inventory & Work Order Management
  • Inventory & Purchasing
  • Field Service Agreements
  • Field Service Mobile
  • Universal Resource Scheduling
  • Advanced Scheduling Options

Concepts:

  • 365 Dynamics Sales Configuration
  • Manage Leads & Customers
  • Opportunity Management
  • Process Sales Orders]
  • Integrate Components with dynamics 365

Concepts:

  • Business Central Configuration
  • Financials Configuration
  • Sales & Purchase Configuration
  • Business Central Operations

Concepts:

  • Marketing Application Configuration
  • Create & Manage Leads
  • Marketing Forms & Pages
  • Segments & Lists
  • Custom Journeys
  • Marketing Emails
  • Marketing, Sales, Customer Insights
  • Execute & Manage Events
  • Surveys & Results

Concepts:

  • Supply  Chain Management
  • Manufacturing Management
  • Production Planning
  • Manufacturing Features
  • Subcontracting Concepts

Concepts:

  • Commerce Parameters
  • Commerce Configuration
  • Products, Prices, and Discount Configuration
  • Point of Sale (POS)
  • Configure & Manage Commerce Call Centers
  • E-Commerce Management

Concepts:

  • Fundamentals of Project Management & Account
  • Basics of Project Accounting
  • Project Contact, Quotation, Time, and Expense Management
  • Project Planning, Budgeting, Billing & Invoice
  • Project Procurement, and Manufacturing
  • Project Analysis
  • Project Intercompany 

Concepts:

  • HRM Fundamentals
  • Recruitment process
  • Absence Administration
  • Competency & Compensation Management
  • Payroll Setup
  • Payroll Processing
  • Reports and Enquiries

Looking for a detailed curriculum? Enquire now!

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LIVE SESSIONS


  • Real-time Trainers
  • Live interactive Sessions
  • Cloud Labs

CORPORATE TRAINING


  • Customized Training Solutions
  • Blended Delivery Model
  • Project Implementation Support

SELF-PACED LEARNING


  • High-Quality Videos
  • Access to Materials
  • Permanent Access

MS Dynamics Course Objecives

This MS Dynamics 365 training will make you skilled in:

  • Dynamics 365 fundamentals & Architecture
  • Enterprise Resource Planning (ERP)
  • Customer Relationship Management (CRM)
  • Dynamics 365 customer service
  • Dynamics 365 Financials & Operations
  • Dynamics App Development
  • Dynamics 365 Field Service
  • Sales Management
  • Business central management
  • Dynamics 365 Marketing
  • Microsoft 365 HR & Payroll
  • Project Management & Account

This MS Dynamics online training is closely aligned with the industry CRM & ERP requirements and transforms the learners into skilled Microsoft Dynamics experts. Upon the successful completion of this Dynamics 365 CRM training program, you will gain hands-on experience in working with Dynamics 365 platform.

This MS Dynamics ERP training covers a range of concepts from basic to advanced modules using a live lab environment, projects, and use cases. This course lets you explore the key areas of planning, budgeting, procurement, financial management, project tracking, inventory management, Billing, procuring material, and Customer management using Dynamics 365.

You don't have to possess any special skills to join this D365 training. If you are familiar with the CRM fundamentals it becomes easier for you.

Our online MS Dynamics 365 training is suitable for:

  • Developers
  • Technical Architects
  • Technology Consultant
  • Application Consultants
  • Marketing & Sales Executives
  • ERP & CRM Aspirants

Microsoft Dynamics 365 is a cloud-based business applications suite that offers ERP & CRM and AI capabilities to support various areas of an organization. Global organizations are using this MS Dynamics 365 platform to look after areas such as Customer Service, Field Service, Finance and Operations, Marketing, Retail, Sales, Talent, and much more.

Dynamics 365 Certification

Once you finish your online Tableau training you will receive an electronic course completion certificate from Techsolidiy. You can share this certificate on social media platforms to showcase your business intelligence & Analytics skills with employers. The certificate issued by Techsolidity adds value to your resume and demonstrates you as a well-trained candidate.

To enhance our learners' ability in understanding the real-time working process of the Microsoft Dynamics platform and to inject them with the knowledge & confidence required to work on their next projects, we have included 2 live projects in this training.

techsolidity-certification

Dynamics 365 Projects

To enhance our learners' ability in understanding the real-time working process of the Microsoft Dynamics platform and to inject them with the knowledge & confidence required to work on their next projects, we have included 2 live projects in this training.

Dynamics 365 Online Training Reviews

Dynamics 365 Course FAQ's

Yes, Techsolidty offers you two types of Discounts: one is group discount and the other is referral discount.
Yes, In order to provide you the financial flexibility, we provide you the chance to pay the course fee in two installments.
Due to any reasons, you would like to cancel your registration after paying the fee, you should intimate the same to us within the first two classes. The refund amount will be processed within 30 days from the requested date.
To meet the customer expectations we provide multiple types of training which include, Live instructor-led training, Self-paced training, blended training, classroom training, corporate training, etc.
Yes, at Techsolidity all the training courses consist of a minimum of two projects to offer the candidates real-time work understanding!